Hotel Quelle and ASA HOTEL
Partner for over 20 years
The 5-star Hotel Quelle in Valle di Casies/Gsiesertal in South Tyrol relies on ASA HOTEL to offer outstanding service and a unique guest experience. The collaboration has existed since the hotel's beginnings and has always ensured satisfaction among management and staff.
"We have been successfully relying on hotel management software solutions from ASA HOTEL for over 20 years. During this long period, ASA has proven to be an indispensable partner in our hotel operations. With its innovative functions and reliability, the software has made a significant contribution to optimizing our processes and offering our guests a first-class experience," explains host Manuel Steinmair.
At that time, the hotel switched to the digital room plan of the hotel software ASA HOTEL , which is still the heart of the hotel's software today. In the meantime, however, Hotel Quelle works much more with ASA HOTEL and all the functions it contains.
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Networking and efficiency in all areas
It is essential for everyday hotel life that all areas of the hotel are networked with each other. The hotel software ASA HOTEL covers all areas from spa management and check-in processes to voucher management and connection to external systems. This means that all work processes can be simplified through good communication and efficiency in the hotel can be increased.
However, ASA HOTEL not only simplifies communication within the company. It is also possible to communicate internally with the subsidiaries, allowing all associated companies to be managed across the board.
Steinmair was particularly impressed by the many additional functions of ASA HOTEL : "Today, we basically use almost all of the products and options that ASA provides. These include modules such as the spa and wellness manager, the check-in manager including the ID card scanner and many more. The hotel's own e-charging stations are also connected to ASA HOTEL to save guests from having to pay separately.
About the Hotel Quelle
Hotel Quelle was originally a small inn with seven rooms, which developed into a 5-star wellness hotel.
The family-run hotel of the Steinmeier family with a team of over 70 dedicated people is located in the quiet Casies Valley in Val Pusteria (UNESCO Dolomites region).
It was opened in 1950 and developed into a 4-star hotel in 1994 and a 5-star hotel in 2017.
As a wellness hotel with a new Timeless Sky Spa, eight different pools, twelve saunas and an outdoor spa with a 5,000 m2 wellness garden, the hotel plays in the top league of exceptional wellness hotels.
Manuel Steinmair, the host, knows what makes Hotel Quelle so successful: "We offer our guests a very personalized vacation experience. We cater to their specific wishes and fulfill them at the desired time." They have therefore truly earned the Holiday Check Award as the most popular wellness hotel in the world.
Hotel Quelle and ASA HOTEL - a long-term success story
Focus on customer orientation and user-friendliness
Hotel software has to convince two user groups in particular: the hotel's guests and its employees.
ASA Managing Director Barbara Spitaler is also aware of this and focuses on the direct added value for hotels and staff: "ASA HOTEL is reliable, user-friendly, modular and customizable, so that staff can concentrate on their work and the guests." This makes day-to-day work easier for staff and frees up time for the essential task: guest satisfaction.
Steinmair also appreciates this user-friendliness: "The ease of use of the software also creates great added value; even new employees can be quickly trained in ASA HOTEL . If there are changes or updates, these are always clearly presented"
If there is ever a problem or unanswered questions, the ASA experts are always available for the hotel. Personal contacts with individual support are available to ensure user satisfaction.
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